Today, global capability centres (GCCs) have evolved from following the model of “cost efficiency”. The leading GCCs now subscribe to a “business value” model that delivers business transformation, process improvement, and operational efficiency to their global parents. The aim today is…
Factors to Consider While Building a Team to Drive GenAI Initiatives
Since its emergence in 2022, GenAI technology has made quick strides across domains in 2024. As a powerful and accessible form of AI technology, GenAI is capturing the attention of business leaders across multiple domains. According to a 2024 McKinsey survey,…